Many Louisiana residents are faced with chronic diseases—such as diabetes, heart failure, chronic obstructive pulmonary disease, chronic kidney disease, Alzheimer’s disease and dementia—many of which are often caused by lifestyle factors and may even be preventable. To help our members who have these diseases, we offer a Chronic Care Management Program. It teaches self-care and helps members set goals to manage their condition and stay healthy. Those enrolled in the program are assigned to a registered nurse, who helps them:
- Learn more about their condition
- Manage their symptoms and health
- Identify and arrange needed tests and exams
- Identify additional health education needs
The nurse speaks with the member regularly by phone or in face-to-face meetings to offer a variety of education tools as needed and monitor progress. Members also have access to certified diabetes educators and licensed dietitians for additional guidance and support in learning about diseases, key tests and exams, self-management, medication, and lifestyle issues.
To learn more about the program, including to find out if you are eligible, call member services.
We identify members who may benefit from the Chronic Care Management Program. Participation is optional, although we do encourage members to take part, as diabetes, heart failure, chronic obstructive pulmonary disease, chronic kidney disease, Alzheimer’s disease and dementia can shorten lifespan and reduce the quality of life.